tag:blogger.com,1999:blog-1622772963037648430.post5251979687871331133..comments2023-12-13T11:23:27.848-05:00Comments on Ponderings over the pond: Quote of the Day: autospeak from customer care agentsUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1622772963037648430.post-55713471108764448742011-12-08T00:13:05.835-05:002011-12-08T00:13:05.835-05:00Sarah - that is interesting. So people are so use...Sarah - that is interesting. So people are so used to it they are doing it themselves. I told the service tech that was at our house to fix the internet (which he did!), that I felt bad because I have to be mean to customer 'care' people on the phone to get the help I need. I have to argue with them, since they just want to tell me it is MY problem, my computer, my router... it turned LShttps://www.blogger.com/profile/13135583903768049008noreply@blogger.comtag:blogger.com,1999:blog-1622772963037648430.post-77814742654366517102011-12-07T12:33:27.576-05:002011-12-07T12:33:27.576-05:00I have been on the other end of this autospeak at ...I have been on the other end of this autospeak at work - I've been thanked for being "so helpful" (and not sarcastically!) when I've told someone that no, the person they want to speak with is not in and no, I don't know if they are coming back today, and no, I don't know what time they'll be in tomorrow, and no, I can't answer their question, only the attorney Sarahhttps://www.blogger.com/profile/14194395106674091417noreply@blogger.com